Need help with your Samsung Email
The Ultimate Guide to Fix Samsung Email App Not Syncing Issue
March 8, 2025

If you are facing the Samsung Email App Not Syncing Issue, then don’t worry. We are here to help you. In this article, we have mentioned how you can easily fix the Samsung Email App Not Syncing issue seamlessly. But before that, let’s find out why this problem occurs.
Common Causes of Samsung Email App Not Syncing Issue
Poor Network Connectivity
The most common cause of the issue of the Samsung email app not syncing is poor network connectivity. Sometimes, the network connection becomes unstable and poor automatically. However, it is important to make sure that you are using a strong and stable network connection in order to fetch the newer emails.
Disabled Syncing
Sometimes, in your Samsung account settings, the syncing option automatically gets turned off. This may also be the reason why your Samsung email app is not syncing.
Issues in your Samsung Account
The other common reason why your Samsung account is not syncing is due to issues with your Samsung account. These issues can majorly happen due to a variety of reasons, such as incorrect server settings or Samsung accounts requiring authentication.
Steps to Fixing the Samsung Email App Not Syncing Issue
Step 1: Make Sure To Check Your Internet Connectivity
One of the major reasons why your Samsung Email App is not syncing is due to a weak or unstable network connection. However, it is important to check your internet connection. If your network connection is unstable and weak, your Samsung email app will not sync. However, follow the steps below to solve the network connectivity issues.
If you have a Wi-Fi Connection:
If you are using a Wi-Fi connection for internet connectivity, then you must test your Wi-Fi by opening up the browser. Try restarting it; if it is slow after restarting, there may be some issue with your Wi-Fi connection. Along with that, you can also restart your router to fix the connection issues.
If you have a mobile data connection:
If you have a mobile data connection, you can simply ensure that your mobile data is enabled or not. Along with that, you should also look for strong signals, whether they are coming or not. If your mobile data connection is restricted in low-network areas, then the Samsung email app will not be able to sync.
Step 2: Make Sure To Enable the Email Sync Settings
In order to enable the email sync settings manually, you will need to make sure that the automatic sync is working. If the automatic sync is not working, then you should proceed to enable the email sync settings manually. In order to manually sync the Samsung email app, you will need to follow the below-mentioned steps:
- Make sure to go to the settings and then select the About device (whichever you are using, such as phone or laptop) option.
- Tap on the Google Account.
- Select your valid email address.
- Tap on Account Sync.
Step 3: Make Sure to Clear Your Device’s Storage
If your device's memory is full, then this may lead to an issue with your Samsung email app not syncing. Sometimes, when your device downloads the email, it takes some space to restore and keep it. However, it is necessary to free up the memory space of your device’s storage and clear all the unnecessary cache and data. In order to clear up the space in your device, you’ll need to:
- Open the unnecessary files on your devices
- Click on the hamburger icon on the top of the left.
- Select Clean from the options menu
- Tap and delete all the unnecessary files
Step 4: Update the Samsung Email App
The next step to fixing the Samsung Email App Not Syncing Issue is to make sure to update the Samsung Email App. First, you need to look out for the System Updates. If there are any email updates, you will need to update both the Samsung email app and your system as well.
To Update the Email App:
- Open Galaxy Store or Google Play Store.
- Search for Samsung Email and check for any updates.
- If an update is available, tap Update to install it.
To Update the System Software:
- Go to Settings > Software Update.
- Tap Download and Install to check if there’s an available update for your device.
- If an update is available, follow the on-screen instructions to install it.
Conclusion
Are you also frustrated with the issue of the Samsung email app not syncing? If yes, then you are on the right platform. We can understand that dealing with these issues with your Samsung Email app leads to irritating you. But no worries when we are here. As in this blog, we have mentioned all you need to know about fixing the Samsung Email App Not Syncing Issue in a much more seamless and effective way. However, if you are facing any issues and are unable to sync the Samsung email app, then feel free to contact our expert team at https://helpemailsetup.com/support. We are available 24/7 to help you with any queries and provide reliable solutions to them. What are you waiting for? Reach out to us now.
Frequently Asked Questions
1. Why is my Samsung Email app not syncing emails?
There are a variety of reasons why your Samsung email app may not be able to sync the emails. Some of the most common reasons are poor network connection, disabled syncing, issues in your Samsung email app or software, and much more.
2. What should I do if my Samsung Email app keeps asking for my password?
Well, you are facing this issue for a variety of reasons, such as incorrect login details, expired passwords, inappropriate security settings, and much more. Try re-entering your credentials or enabling less secure app access (for accounts like Gmail).
3. How can I ensure that my Samsung Email app syncs automatically?
In order to ensure that your Samsung Email App syncs automatically or not, you will need to check whether the Auto-sync option is enabled or not.
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